Privacy Policy

If you’re shopping online, then you’ve got every right to expect that your experience will be comfortable, easy and safe. We’re absolutely dedicated to protecting your personal information when you’re using this website and will only use the information you provide to identify your orders, send you our newsletters (if – in your infinite wisdom – you’ve indicated you wish to receive them!) and try to make your online interaction with us as seamless as it can be. Beyond that, you can be sure we’ll not pass on/sell/swap any of your personal details with anyone.

When you shop with us, and create an account with The Organic Skin Co., it’s likely we’ll need the following information to fulfil our obligations to you and to carry out the purposes outlined above: name, address, how you found us, and contact information such as phone number and email address.

When you visit, our servers (which are little mechanical beasties, not workers of the human variety), along with Google Analytics and other third-party programs, track and record information that your browser sends. This data is likely to include: IP address, pages viewed, product viewed, referring sites, time spent on site, product purchase information and other statistics relating to browsing behaviours.

We only use this data (and try to stay with us here) for the purpose of aggregating and analysing information in order to update and improve the products we offer, as well as refine your experience, store what’s in your shopping basket, and ensure our marketing is relevant. It does not provide information relating to individual users.

Cookies are used on the site to collect information on how you use the site. This data is anonymous and used for analytical purposes and to improve targeted advertising. The information cannot be used to identify an individual. Please note; if you do not accept cookies, you may experience a loss of site functionality.

The servers that collect and store personal information are kept in a secure environment. The Organic Skin Co. does not collect online transaction credit card details or store credit card details. Credit cards payments are processed by trusted payment providers, including DPS and Stripe. Alternatively, you can shop using PayPal, the world’s largest and most reliable online payment system.

We want you to enjoy your experience when you shop online with us. And we want you to know you can trust us. We aim to do everything we can – within the context of the information outlined above – to provide you with a secure, private online shopping experience.

Collection and Use of Information:

The Organic Skin Co. is the sole owner of the information collected on this website. We will not disclose or divulge this information to other parties under any circumstances. Ever.